eCommerce

eCommerce agency in Montreal

Shopify, Square, WooCommerce or your existing enterprise platform: our eCommerce agency builds good-looking, complete stores, then makes them perform in conversion, in SEO, in AI answers and in your campaigns.

We take only one client per industry in each market. We will tell you quickly whether your spot is open.

We are proud to contribute to our clients' success.

GarafabCentre de services scolaire Marie-VictorinNethrisFacnetGroupe SLMonarqueADHÉco-habitations BoréalesPetits GéniesMOM Entretien Commercial

Your store has to please, be found and be recommended

Your customers find you in Google, in a Shopping ad or in a ChatGPT answer, then buy from the store that loads fast and reassures them. A good-looking store that shows up nowhere, or a visible store that converts poorly, leaves sales on the table. Our eCommerce agency works on all of it together.

A store is judged in Google, in AI answers and at the cart.

Our experts work with AI where it really speeds things up: product pages, feed data, collection copy. An expert validates every deliverable. Our eCommerce agency then measures what each channel brings in sales.

Definition

What is an eCommerce agency?

An eCommerce agency designs online stores and makes them sell more. The work of our senior experts can cover the sales platform itself, the SEO structure of the catalogue, conversion rate optimization along the buying path, and traffic acquisition. At Falia, our eCommerce agency builds new stores on Shopify or with Astro, and grows stores on every platform, WooCommerce and Magento included.

Three platforms

The platforms our eCommerce agency works on

Our eCommerce agency keeps your platform as long as it sells, and recommends migrating when it holds your sales back.

01Shopify and Shopify PlusOur Shopify agency builds, migrates and grows Shopify and Shopify Plus stores, B2B and B2C alike.From $4,900Shopify agency in Montreal →
02Astro with Square or ShopifyA site built with Astro and edited with AI, connected to Square for businesses that sell in store, or to Shopify as headless.eCommerce website development →
03Your current platformWooCommerce, Magento or an enterprise platform: our eCommerce agency joins your teams and grows sales on the platform you already run.

Case studies

What we do for our clients

Children's publishing · eCommerce · B2C

Petits Génies

For two years, Falia has managed the Meta and Google Ads advertising of their Shopify store. We also run the email campaigns for back-to-school, Black Friday and Boxing Day.

Read the Petits Génies case study →

See all our case studies →

What we work on

Four fronts to sell more and get recommended

01

The SEO structure of the catalogue

Filters, variants, collections: products that are indexed properly are products Google can show. This is the front that pays best (eCommerce SEO).

02

The buying path (CRO)

Shipping costs revealed too late, a checkout that runs too long: the strategists of our eCommerce agency fix every friction that loses a customer and inflates the cost of acquisition.

03

Visibility in AI answers

ChatGPT, Google's AI Mode and shopping agents read your product data: our eCommerce agency structures it and writes content that AI can cite (GEO).

04

Advertising and Google Shopping feeds

Complete Merchant Center feeds and Meta catalogues, Shopping and Performance Max campaigns, email: your campaigns perform when your product data is in order (Google Shopping).

A large catalogue with thousands of URLs? Indexing is a revenue question in its own right.

See eCommerce SEO

Who our services are for

We choose our eCommerce engagements

The services of our eCommerce agency work if you are a B2B or B2C company with settled logistics, products whose margin you know, and the will to hand growth to a team of experts.

Our services will struggle to pay off if the product only moves on a promo code that wipes out the profit, or if logistics cannot keep up with the sales you already have.

B2B online. Customer accounts, prices negotiated company by company, recurring orders. This is often where eCommerce pays off fastest, because there is more room to gain.

The eCommerce audit

An eCommerce audit, when your situation calls for one

Depending on your situation, our eCommerce agency starts with an audit or presents a proposal directly. We decide together on the first call. During the audit, we diagnose the friction points along the purchase, put a number on what indexing is costing you, check your Google Shopping feed and measure your presence in AI answers. You leave with a plan written straight, priorities ranked, whether you run it with us or without us.

Request an audit

Who it is for

Is your situation a fit for Falia?

Who we work with

An engagement requires seven conditions, including a minimum budget. For every situation we turn down, we say who is better placed.

See the conditions →

Owners and entrepreneurs

You have nobody in house to run marketing, and no time to micromanage it yourself. You approve the business direction, we handle the execution.

What we do for you →

Marketing teams

Your team is in place, but you are missing a specific expertise or the hands to move forward? We fit in naturally to get your projects unstuck.

How we fit in →

Frequently asked

Frequently asked questions

Are you a Shopify agency?+

Yes. Our eCommerce agency builds stores on Shopify and Shopify Plus, and Falia is a Shopify partner. See our Shopify agency in Montreal.

Do you work with WooCommerce?+

Yes, for growth: our eCommerce agency handles SEO, conversion and advertising for WooCommerce stores. We no longer build new WooCommerce stores: a new store, with us, is built on Shopify or with Astro.

I sell in store with Square. Can you help me sell online?+

Yes. Our eCommerce agency builds a site with Astro connected to Square: one inventory for the till and the site. See eCommerce website development. For a store that sells mostly online, headless Shopify with Astro offers the same architecture with Shopify.

Do you sell to businesses online (B2B)?+

Yes. Our eCommerce agency sets up B2B on Shopify, available without Shopify Plus since April 2026: company accounts, customer-specific prices and payment terms. See Shopify B2B.

Do we have to migrate to Shopify?+

Not necessarily. The question is what your current platform costs you in operating time and in sales you never make. If the arithmetic does not justify the cost of migrating, we recommend keeping the platform.

Do you redesign the store itself?+

Sometimes a full rebuild is the answer. More often we bet on conversion rate optimization. Working specifically on your product pages, your collections and your cart lifts the conversion rate without taking on the cost of a full design project.

Do you also run the store’s Google Ads and Meta advertising?+

Yes. On an online store, the advertising budget and the product feed are worked together. Our eCommerce agency and our Google Shopping agency work on both together.

Three starting points

Migration, rebuild or launch: three ways to lift your sales

Migration

Migrating to Shopify is often the right road once the store platform is ageing. The risk is real and has to be planned for. A migration can lose URLs, and with them positions on Google and the other search engines. A drop in sales is the usual ending of a migration that was not prepared.

The redirect plan is written by our SEO experts before anything is touched. See Shopify migration.

Rebuild

We keep the platform you have and optimize what holds your conversions back: catalogue structure, navigation and checkout. This is often the most profitable route, because it protects your organic rankings while it lifts your performance.

If the platform you have is selling, we keep it.

Launch

A new store starts at zero traffic and zero sales. The question is where the first hundred orders come from, and what they cost to acquire.

A working acquisition strategy is what brings qualified traffic and the first sales from opening day.

What comes after launch, and what pays

Revenue is decided the day after you go live, and in the months that follow. Here is what our eCommerce agency works on there.

  • The catalogue is alive: products sell out, get replaced, get renamed. Every technical slip costs organic sales. Rules set at the start keep the catalogue healthy month after month.
  • Advertising feeds need to stay in order: a changed price, a stock-out or a new Google rule can pull a product out of Shopping overnight. We watch the feed so your best sellers stay live.
  • Collection pages: they need optimizing continuously. They are what keeps buyers on the site.
  • Checkout can be optimized: cart abandonment often sits near 70%, so every point you win back turns straight into revenue through conversion rate optimization.

Is your store ready for Google, AI and your campaigns?

Show us your store: our eCommerce agency will tell you what holds back your sales, your search rankings, your presence in AI answers and your campaigns, before any recommendation.

Book a call