Website maintenance
Website maintenance services: monthly plans with real numbers
Hand your website maintenance to a dedicated senior expert, whether your site runs on WordPress or is managed with AI. For a predictable monthly fee, we handle updates, security, malware removal and the changes you ask for.
WordPress · senior strategists · managed hosting available
We are proud to contribute to our clients' success.
The context
A site left to itself becomes a business risk
Proactive maintenance pulls the full potential out of your WordPress site. Watching your plugins keeps your sales funnels working, and every update applied strengthens the stability and the security of your platform, which protects your leads and your business opportunities.
Continuous maintenance keeps the environment healthy: your plugins are updated on schedule, your platform's security is reinforced without pause, your forms keep a steady flow of leads coming in, and every opportunity is captured reliably.
It is not unusual for a client to come to us with a site whose maintenance was neglected, and to find malware on it, or a version of WordPress that no longer works with some of its plugins.
Abandoned plugins stop receiving security fixes.
An update applied blind can break a page, and the first person to notice is usually a customer who could not reach you or could not buy.
An infected site gets flagged by Google, and visibility built over years can vanish in days.
A simple change can take weeks to happen, because nobody on hand knows your site.
What we take on
Six responsibilities we take on
Verified updates
Every update is applied, then we watch its effect on the site to make sure your forms and your checkout keep working.
Managed security
Firewall, two-factor authentication, continuous monitoring and attack mitigation, including denial-of-service attacks and malicious bots, are in place at all times.
Malware removal
If the site is infected and we host it, the cleanup is part of your plan, with no extra invoice. Hosted elsewhere, we still step in, at a price agreed before we start. We then close the door the infection came through.
Daily backups
A full copy of your site is taken every day. Restored on request, without you opening a single tool. On request, an external copy is added on your own servers, Google Drive or OneDrive, for double protection.
Changes made by a senior
A price, a page, a banner: one message to your dedicated expert is enough. They know your site and take it from there within a reasonable delay.
Continuous monitoring
We monitor availability and performance.
Malware on your site? We remove it, included when you host with us.
Book a callThe changes
How a request makes its way online
You write, or you call
Straight to the senior strategist who looks after your site, by email or by phone.
They tell you what they think
If the request serves your business goals, they confirm it and give you a delay. If another approach protects your margins better, they explain it before starting.
The work happens on a copy
On a development copy or an unindexed page, depending on the case. The live site stays untouched until the change has been checked and approved.
You see the result
It goes live once you have approved. You know what changed and why.
Step 2 is what separates a strategist from an order taker. A request made in complete good faith can weigh a page down, lower the conversion rate, or add a plugin that has to be maintained for five years. We say so before we start.
The static option
Static WordPress: speed in the service of your sales
On an ordinary WordPress site, every visit sets off a complicated chain: the server queries the database, runs the theme and the plugins, assembles the page, then calls the external tools (GA4, advertising pixels). That pile of operations is what slows the site down, which costs sales, and it is also what an attack tries to hijack.
You keep the WordPress interface for writing, and your visitors receive pages that are already built (static). The visitor never touches WordPress at all.
The site becomes markedly faster and the attack surface all but disappears: there is no database to reach and no code run at visit time. Updates are still needed on the writing side, but a plugin flaw no longer puts the public site at risk.
When to choose this approach
Ideal for corporate sites, brochure sites, blogs and content sites: every project whose content moves at your pace, on your decisions.
The more complex situations
A complex online store, a site with a members' area, an inventory that moves by the minute. There we take a mixed approach rather than going fully static.
We analyze your site and talk through your processes and your expectations before recommending anything. Have my site assessed →
Hosting
We also offer web hosting
The maintenance service runs on practically any hosting platform. Bringing your hosting to us makes daily life much simpler: when we control the infrastructure, a problem is solved directly by the person who knows your file, and every hour saved is an hour your site spends selling.
We host on Amazon Web Services, Google Cloud and DigitalOcean, infrastructures built for high availability and made redundant at several levels. You choose where your data lives: Canada, the United States or Europe.
High availability and an architecture made redundant at several levels.
Flexible location: data residency of your choosing, including Canada, and Montreal within it.
Tuned for WordPress: infrastructure set up specifically for the performance and the security of your platform.
The path of a request
The visitor arrives on your site.
They are served by AWS, Google Cloud or DigitalOcean, from the region you chose.
Availability and performance are monitored continuously.
A full copy of the site is taken every day, restorable on request.
The plans
What maintaining your site costs, every month
Maintenance is sold by subscription, and the amount deserves to be known before the first call. Here it is.
The monthly plan
from $65 a month
Per site, based on its size, its traffic, the number of plugins to keep up and the volume of changes you expect. A ten-page brochure site and an online store with a members' area and an API connection do not need the same watch to protect your revenue.
The amount is set after a first conversation. It is fixed, and routine changes are included in it, with no extra fee.
Without a plan
Billed by the hour
For a site that needs little upkeep, or to try working together before committing to a plan: we bill the time actually spent, or you buy a block of hours up front.
The hourly rate is given at the first conversation, like the monthly plan.
The emergency
Your WordPress site is hacked: what to do, in order
Delete nothing. The modified files are the only trace of the way in. Erased, you repair the symptom and the hole stays open.
Do not restore yesterday's backup right away. A compromise often sleeps for weeks before it shows: yesterday's backup probably contains it too.
Change the hosting and database passwords, not only the WordPress ones. That is often how the infection comes back.
Check Search Console. Google flags infected pages and can show visitors a red warning, which stops your acquisition dead. The sooner the cleanup is declared, the sooner the warning comes down.
Call. If we host your site, malware removal is part of the plan, with no extra fee. Hosted elsewhere, we still step in, at a price agreed before we start.
514 800-0739, or write to us. When the site is blocking your sales, we pick it up on a best-effort basis, ahead of everything else.
Who it is for
Is your situation a fit for Falia?
Who we work with
An engagement requires seven conditions, including a minimum budget. For every situation we turn down, we say who is better placed.
See the conditions →Owners and entrepreneurs
You have nobody in house to run marketing, and no time to micromanage it yourself. You approve the business direction, we handle the execution.
What we do for you →Marketing teams
Your team is in place, but you are missing a specific expertise or the hands to move forward? We fit in naturally to get your projects unstuck.
How we fit in →Frequently asked
Your questions about website maintenance
What is a website maintenance service?
A senior expert who looks after your site in your place, continuously. The service covers WordPress, plugin and PHP updates, applied then watched, security and monitoring, malware removal if there is any, backups, and the changes you ask for through the year.
Who makes the changes I ask for?
A senior adviser on our team. You write or you talk to them directly. The same person makes the change and answers you, so they know what your site holds and why it is built the way it is.
Do you do everything I ask?
We do the work properly, or we explain why another approach would serve your business better. A request that weakens the site, lowers conversions, or already exists elsewhere on the page, we name before carrying it out. The decision stays yours.
How do you handle updates?
We apply them as soon as they are reliable, then we watch their effect on the site: forms, checkout, speed. An updated plugin can break a page or a checkout and nobody sees it before the first customer gives up. We see it before you do and we fix it at once.
What happens if my site gets infected?
We remove it. If we host your site, that is covered by the plan, with no extra fee. Otherwise we still step in, at a price agreed before we start. We then find where the infection came in and close that door, so it does not come back.
What is a static WordPress site?
We keep WordPress as the writing tool and visitors receive pages that are already built, served from a delivery network. The site becomes markedly faster, which serves SEO and conversion, and the attack surface all but disappears because there is no database and no code run at visit time.
Does static suit every site?
No. A content site, a brochure site or a corporate site suit it very well. An online store, a members' area or a site showing data that changes by the minute call for a mixed approach. We look at your case before recommending anything.
Do we have to host with you?
No. We can take on a site hosted elsewhere. That said, when the hosting is ours, an infrastructure problem is solved directly by our team, and that is faster.
Where are the sites you manage hosted?
With world-class cloud providers: Amazon Web Services, Google Cloud and DigitalOcean. You choose the region where your data lives, Canada, the United States or Europe.
What does website maintenance cost?
Website maintenance is offered from $65 a month per site, whether it runs on WordPress or is managed with AI. The amount follows the size of the site, its traffic, the number of plugins to keep up and the volume of changes you expect. We set it after looking at your site.
Is your site up to date this morning?
If you are hesitating, book a call. We look at the state of your WordPress site and tell you whether our maintenance service can secure your sales.
No commitment · 30 minutes · you talk to a partner
Senior strategists · managed hosting available · data in Canada, the U.S. or Europe
