What is a website maintenance service?
A senior expert who looks after your site in your place, continuously. The service covers WordPress, plugin and PHP updates, applied then watched, security and monitoring, malware removal if there is any, backups, and the changes you ask for through the year.
Who makes the changes I ask for?
A senior adviser on our team. You write or you talk to them directly. The same person makes the change and answers you, so they know what your site holds and why it is built the way it is.
Do you do everything I ask?
We do the work properly, or we explain why another approach would serve your business better. A request that weakens the site, lowers conversions, or already exists elsewhere on the page, we name before carrying it out. The decision stays yours.
How do you handle updates?
We apply them as soon as they are reliable, then we watch their effect on the site: forms, checkout, speed. An updated plugin can break a page or a checkout and nobody sees it before the first customer gives up. We see it before you do and we fix it at once.
What happens if my site gets infected?
We remove it. If we host your site, that is covered by the plan, with no extra fee. Otherwise we still step in, at a price agreed before we start. We then find where the infection came in and close that door, so it does not come back.
What is a static WordPress site?
We keep WordPress as the writing tool and visitors receive pages that are already built, served from a delivery network. The site becomes markedly faster, which serves SEO and conversion, and the attack surface all but disappears because there is no database and no code run at visit time.
Does static suit every site?
No. A content site, a brochure site or a corporate site suit it very well. An online store, a members' area or a site showing data that changes by the minute call for a mixed approach. We look at your case before recommending anything.
Do we have to host with you?
No. We can take on a site hosted elsewhere. That said, when the hosting is ours, an infrastructure problem is solved directly by our team, and that is faster.
Where are the sites you manage hosted?
With world-class cloud providers: Amazon Web Services, Google Cloud and DigitalOcean. You choose the region where your data lives, Canada, the United States or Europe.
What does website maintenance cost?
Website maintenance is offered from $65 a month per site, whether it runs on WordPress or is managed with AI. The amount follows the size of the site, its traffic, the number of plugins to keep up and the volume of changes you expect. We set it after looking at your site.