AI visibility and GEO

AI consulting firms: how to get recommended by ChatGPT

Geneviève Cyr
Geneviève Cyr

Partner · Web development, SEO and GEO

October 1, 20267 min readLire en français →

Geneviève Cyr

Insights · AI visibility and GEO

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To get recommended by ChatGPT in a market where every firm publishes about AI, a consulting firm has to give assistants a reason to name it rather than another. That reason comes down to two things: a precise specialty (an industry, a use case) and proof that independent sources confirm. The same moves serve Perplexity, Gemini and Google's AI Overviews.

Key takeaways
  • Google writes that people ask longer and more specific questions in its AI search experiences. A named specialty answers them; a general discourse on AI does not.
  • Assistants mostly repeat what others say about you: the press, directories, expert profiles. Paid content carries very little weight.
  • On LinkedIn, experts' profiles are cited more often than the company page by ChatGPT Search and Google AI Mode.
  • A site that blocks OAI-SearchBot is not shown in ChatGPT search answers, except as a plain navigational link.
On this page
Definition

Verifiable proof

Verifiable proof is information about your firm that a source you do not control can confirm: a case study published with the client's consent, a talk on an event's program, a mention in the press or in a directory, the profile of an expert who signs their posts. It differs from a claim, which exists only on your site.

Why one more article about AI does not get you recommended

This piece is for the marketing leaders of technology consulting and AI solutions firms that sell to other businesses. Their market publishes about its own subject, often in the same words. An assistant asked “which firm can help me adopt AI” therefore finds dozens of similar pages. Nothing lets it prefer one.

Google describes the direction in its May 21, 2025 advice to publishers: in its AI search experiences, people ask longer and more specific questions. Its documentation adds that AI Overviews and AI Mode may run several related searches across subtopics (a technique called “query fan-out”). Google recommends unique content, the kind that is not interchangeable with everyone else's.

According to a G2 survey of 1,076 buyers conducted in March 2026, 51% of B2B software buyers now begin their research with an AI chatbot more often than with Google, up from 29% in April 2025. G2 is a review platform with an interest in that finding. Its survey covers software, not consulting services: it gives a direction, not a measure of your market.

Naming a specialty: an industry, a use case

A specialty turns one firm among fifty into the answer to a question. It is named by industry (insurance, manufacturing, health care, retail) or by use case (claims processing, demand forecasting, search across internal documentation). The strongest formula combines both, on two or three fronts where your firm has proof, without giving up the rest of its offer.

Scenario

A buyer asks ChatGPT: “Which firm in Quebec can automate claims triage for a property and casualty insurer, in French?” The site that says “we help businesses get the most out of AI” does not answer it. A firm that publishes a page on claims triage in insurance, with the data required, the length of a pilot project and the limits of the approach, answers it almost word for word.

Each specialty page answers the questions a buyer asks before signing: what the project requires in data, how long a first trial takes, who needs to be available on the client side, what the solution does not do, how personal information is handled. The answer comes first; the method is detailed in how to write answers that engines pick up.

The proof assistants pick up

What sets a firm apart in an assistant's eyes is what other sources confirm. Muck Rack's “What is AI reading?” study, published May 7, 2026 and covering more than 25 million links cited by ChatGPT, Claude and Gemini, attributes 27% of citations to journalism and 0.3% to paid or advertorial content. The February 2026 edition also noted that more than half of the citations observed had been published in the previous 12 months.

ProofWhat makes it quotableWhat to watch
Public case studyThe named client, their problem and the approach, in textThe client's written consent
Publication or talkAn event or media outlet that announces it somewhere other than your siteThe event page stays online
Third-party rankings and directoriesA complete listing that names your specialtiesA paid ranking is judged as advertising
Experts' LinkedIn profilesSigned articles that explain a topicThe specialty matches your site
Press mentionsA journalist quoting your expert on a precise topicRecent citations dominate

The work on mentions and directories is covered in getting cited by AI without buying links. Two points are specific to AI firms.

The first concerns LinkedIn. In Semrush's study of 325,000 prompts (January and February 2026, ChatGPT Search, Google AI Mode and Perplexity), LinkedIn is the second most-cited domain, present in 14.3% of ChatGPT Search responses. On ChatGPT Search and AI Mode, 59% of cited LinkedIn content comes from individual profiles rather than company pages. For a consulting firm, the experts who sign their work can therefore weigh as much as the company page.

The second concerns the case study. It requires the client's consent, which makes it hard to obtain. It is also the only proof a competitor cannot reproduce: it names a real client, a real problem and a precise industry.

The same firm from one source to the next

Proof only helps if the assistant ties it to the right company. If your site talks about AI in manufacturing and your directory listing talks about digital transformation, the assistant may build a blurry description. Your name, specialties, industries served, city and services should say the same thing everywhere. The diagnosis and the order of corrections are in what AI understands about your business.

That leaves the technical entry point. OpenAI's documentation states that OAI-SearchBot is used to surface websites in ChatGPT's search features and that a site that blocks it is not shown in search answers, except as a navigational link. PerplexityBot plays the same role for Perplexity. At Google, a page must be indexed and eligible to appear with a snippet to serve as a link in AI Overviews or AI Mode; Google specifies that no special optimization is required. Crawler settings are explained in should you let AI crawlers access your content, ChatGPT's search in what search engine ChatGPT uses.

Measuring your presence in answers

Measurement starts from your buyers' questions, not from your firm's name. Draw up a short list of questions about your specialties and ask them of ChatGPT, Perplexity, Gemini and Google, several times at spaced intervals, since answers vary from one run to the next. Note whether your firm is named and which sources are cited. The cited sources tell you where to put the effort: if a competitor keeps appearing thanks to a directory you are missing from, the next step is clear. The free and paid tools that complement this check are compared in measuring your AI visibility.

What this changes for you

The questions to settle before publishing another article about AI

A saturated market pushes firms to publish more. An assistant, for its part, looks for the firm that stands out on a precise front.

  • In which industries or use cases do we have public proof?
  • Do we have a page that answers each question our buyers ask before signing?
  • Which client would agree to let us publish their case study?
  • Do our site, our directory listings and our experts' profiles describe the same firm?
  • Does our robots.txt file let OAI-SearchBot and PerplexityBot through?

Do your buyers build their shortlist with an assistant? Read getting kept in an AI-generated shortlist.

The figures on AI search are checked in our verification of search and AI statistics.

Frequently asked questions about AI recommendations

Not necessarily. In a market where every firm publishes on the same theme, one more general article gives the assistant no reason to prefer you. A page that answers a precise question about your industry or your use case, backed by proof that other sources confirm, gives it one.

Is a press release enough to get cited by AI?

Rarely. In Muck Rack's February 2026 study, press release distribution sites accounted for 1% of citations, compared with about 25% for journalism. A press release that leads a journalist to write about your expertise may carry more weight than the release itself.

How long before ChatGPT recommends our firm?

No one can promise that. The technical blockage is quick to fix: OpenAI says it takes about 24 hours for its systems to adjust after a robots.txt change. Proof (case studies, mentions, directories) takes longer to build up.

Sources and references
  1. OpenAI, documentation of OpenAI's crawlers, accessed September 28, 2026.
  2. Perplexity, Perplexity Crawlers, accessed September 28, 2026.
  3. Google Search Central, AI Features and Your Website, page updated December 10, 2025, accessed September 28, 2026.
  4. John Mueller, Google Search Central, Top ways to ensure your content performs well in Google's AI experiences on Search, May 21, 2025.
  5. G2, New G2 Research: Half of B2B Software Buyers Now Start Their Research With AI Chatbots, April 15, 2026.
  6. Muck Rack, Earned media still drives 84% of AI citations, May 7, 2026.
  7. Muck Rack, Updated for 2026: What Is AI Reading?, February 16, 2026.
  8. Semrush, We Analyzed 89K LinkedIn URLs Cited in AI Search, March 10, 2026.
Geneviève Cyr
Geneviève CyrPartner · Web development, SEO and GEO

Geneviève puts the strategy for your engagement into action. She leads all our web development projects: Shopify, WordPress and the new ways of building a site with AI. She manages our team of developers and translates your business needs into technical language. She runs your organic search (SEO), your visibility in AI answers (GEO) and your site's conversion rate optimization (CRO). Her work is at the heart of three goals: Attract customers with SEO and AI, Improve your site's conversion, and Strengthen your visibility in AI answers. With Gabriel, she also builds the landing pages for your advertising campaigns. She writes mainly about SEO, AI visibility and web design.

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