Our clients · Services for physicians · Web support

Facnet: simplifying medical billing, with technology and the right people

Medical billing calls for precision, in-depth knowledge of the RAMQ rules and careful follow-up. Facnet brings together human expertise and technology to support physicians, residents and clinic managers in that daily reality.

The engagementOngoing support for the site and the team since November 2022, the move to a new domain name, then the WordPress build of Facnet's new website in 2026.

See the websiteDiscover Facnet ↗ (new tab)
Facnet's home page on a phone: “Notre accompagnement unique”, the platform, the physician profiles and the experts

New name, new image: Facnet entrusted its identity to a brand agency and the build of its WordPress website to Falia.

With more than 40 years of expertise and the trust of more than 9,500 family physicians and specialists, Facnet holds an important place in medical billing in Quebec. Its approach combines technology tools and personalized support to simplify the administrative work of health professionals.

Facnet in numbers

  • More than 40 yearsof expertise in medical billing
  • More than 9,500 physicianstrust Facnet
  • 150 expertson its team

WordPress build · From mockups to a live website

WordPress build: from the brand agency's mockups to a live website

Facnet's marketing team developed the company's new identity (name, logo and image) in collaboration with an agency specialized in brand identity. That agency also created the mockups for the new website.

Our engagement: taking that agency's mockups and building them in WordPress. We also brought over the content from the old site that needed to live on in the new one, so the information physicians rely on stayed online after the transition.

Facnet's website on a desktop screen: the home page and its physician profiles, the “Facturation.net évolue vers FACNET” page, then the “Parler à un conseiller” page
The brand agency's mockups, built in WordPress.

Domain name change · SEO

Domain name change: redirects and SEO advice for the transition

A new name often means a new domain name. The pages Google already knows, the links pointing to the old site and the searches associated with the company can lose their value if the transition is poorly prepared.

We set up the redirects from the old domain to the new one. We supported Facnet with our SEO advice and on every issue that comes with a new domain name, to improve its chances of keeping the visibility it built under the old name.

01

Redirects

The old addresses lead to the pages on the new domain.

02

SEO advice

The visibility built under the old name is prepared for before the switch.

03

Support

Facnet works directly with an associate for every question about the new domain.

Website maintenance

Website maintenance: there when it counts

  1. 01Major WordPress updates
  2. 02WordPress technical support
  3. 03Help when it counts

After launch, which took place in spring 2026, we keep the site running smoothly with our website maintenance service. We handle the major WordPress updates and give Facnet's marketing team the technical support it needs.

When a problem comes up, Facnet's team knows who to turn to. We respond quickly to resolve the situation.

Advisory role · A second opinion

Advisory role: a second opinion before digital decisions

Beyond the website, Facnet consults us as digital marketing experts. When its marketing team weighs a recommendation, a project or a new direction, we give it a second opinion grounded in our practice.

01

SEO and GEO

We give a second opinion on SEO and on visibility in AI answers (GEO).

02

Web development

We advise the team on the web development choices that affect the site.

03

Digital marketing strategy

We bring an outside perspective on Facnet's digital strategy and its priorities.

Website evolution

Website evolution: new pages and an online training centre

A services website is never finished: Facnet's offer evolves with its clients, and the site has to keep up.

We are the partner supporting Facnet in that evolution. Together with Facnet's marketing team, we add the new pages the company needs. We also supported it in a project to create an online training centre for its clients.

Because we know the site from the inside, every addition respects the identity and structure in place.

The “Facturation pour médecin en cabinet” page of Facnet's website on a phone, then the “Parler à un conseiller” page
Facnet's website, on a phone

The relationship

2022when our work together began, in November

Support that runs from building the site to its evolution

We have been supporting Facnet since November 2022. That relationship lets us contribute to its projects knowing its marketing team, its context and its website.

From building the mockups in WordPress to technical follow-up, then new projects, we bring our expertise to a company that simplifies the daily life of health professionals.

A new brand image in the works?

Let's talk about building your website, the redirects and SEO issues to plan for, then the support your team will need after launch.

Let's talk about your project